Business Calling & Messaging, Wherever Work Takes You
Stay connected with customers, colleagues and business contacts through one simple communications workspace. Manage SMS conversations and voice calls from your Prencalls number on desktop or mobile.
Your Business Communications in One Place
Use your assigned Prencalls number to communicate with customers and business contacts from a simple, mobile-friendly workspace.
Business Numbers
Access eligible phone numbers based on supported countries and regulatory requirements.
Two-Way SMS
Send and receive legitimate person-to-person and business communications from your assigned number.
Voice Calling
Make and receive business calls from your Prencalls workspace.
Conversation History
Keep your SMS and call activity organized in one account.
Contacts
Save and manage the people and businesses you communicate with.
Mobile Friendly
Install Prencalls on a compatible phone or access it from a browser for an app-like experience.
Built for Real Communication
Small Businesses
Stay connected with customers, suppliers and business contacts.
Freelancers & Professionals
Keep professional communications organized separately from personal conversations.
Customer Communication
Respond to customer questions, appointments, reservations and service requests.
Remote Teams
Keep important business conversations accessible while working remotely.
Business Travelers
Maintain access to your communications workspace while traveling, subject to number availability and applicable country requirements.
International Business
Communicate with legitimate business contacts across supported destinations, subject to applicable telecommunications rules and pricing.
How It Works
- 1
Create Your Account
Register and verify your account information.
- 2
Choose an Available Number
Browse eligible numbers available for your account and intended use.
Number availability and capabilities vary by country and may require additional verification or documentation.
- 3
Activate Your Service
Complete the applicable subscription and account requirements.
- 4
Start Communicating
Use your active number for legitimate SMS conversations and voice calls from the Prencalls workspace.
Communication Built on Trust
Prencalls is designed for legitimate personal and business communications. We take responsible use, privacy and telecommunications compliance seriously.
Consent Matters
Send marketing or promotional communications only when you have the legally required consent from the recipient.
No Spam
Unsolicited bulk messaging, spam, harassment and deceptive communications are prohibited.
No Impersonation
Users may not impersonate another person or business or use phone numbers or caller identification they are not authorized to use.
No Verification Abuse
Prencalls numbers are not provided for receiving OTPs, verification codes or bypassing identity-verification systems where such use is prohibited.
No Illegal Content
Fraud, scams, threats, illegal activity and other prohibited communications are not permitted.
Respect Opt-Outs
Businesses must honor applicable opt-out requests and messaging requirements.
A Safer Communications Platform
Prencalls requires account information to help protect customers, communication recipients and telecommunications networks from abuse.
Depending on the service, country and intended use, customers may be required to provide information such as:
- Full name
- Valid email address
- Billing information
- Address
- Business information where applicable
- Intended communications use
- Additional documentation when required by applicable regulations
Business Use Examples
- “Confirm tomorrow's appointment.”
- “Let a customer know their order is ready.”
- “Respond to a customer inquiry.”
- “Call a supplier regarding an order.”
- “Coordinate with a business contact while traveling.”
- “Follow up on a requested service.”
Messaging You Can Trust
Prencalls supports legitimate two-way communications. Customers are responsible for ensuring they have the appropriate permission or legal basis to contact recipients.
Prohibited uses include:
- Spam
- Unsolicited bulk messaging
- Harassment
- Fraudulent or misleading messages
- Illegal content
- Identity impersonation
- Unauthorized automated messaging
- Prohibited premium-rate traffic
Additional country-specific and carrier requirements may apply.
Responsible Business Calling
Use Prencalls for genuine conversations with customers, colleagues and business contacts.
Users must not use the platform for:
- Robocalling
- Predictive or continuous autodialing
- Artificially generated traffic
- Caller-ID spoofing
- Harassment
- Fraud
- Calls to prohibited or unauthorized premium-rate destinations
- Emergency-service calling unless Prencalls explicitly supports that service
Prencalls is not a replacement for emergency calling services. Do not rely on Prencalls to contact emergency services.
Pricing
Pricing varies by country and number type. Your applicable rates, taxes and renewal terms are shown in your account before you confirm.
- Monthly number subscription
- Varies by country and number type
- SMS rate
- Varies by destination
- Voice rate per minute
- Varies by destination
- Country
- Selected at checkout from eligible countries
- Number type
- Local, mobile or toll-free where available
- Applicable taxes and fees
- Shown before you confirm
- Renewal frequency
- Monthly, unless stated otherwise